Refund policy

Drops

As a small operation with limited drops, we do not offer returns. Please inspect your order upon receipt and contact us immediately at no3supply@gmail.com if the item is defective, damaged, or if you receive the wrong item so that we may evaluate the issue and make it right.

Post

Once your subscription has been billed, you are not able to cancel that month's dispatch. If you need to cancel, please access your account here. If it’s been longer than four weeks since we shipped your Post, feel free to reach out and we’ll send you a replacement free of charge.

Right of Withdrawal (EU Customers)

If you are located in the European Union, you have the right to withdraw from your order within 14 days of receiving the last item, without giving any reason. Log in to your account here and go to your orders to initiate a return or cancellation request. Once we receive your returned item, we will process your refund within 3 business days. You are responsible for the cost of return shipping.